1 Dec 2020

Full-Time German Speaking Customer Service

Platin Gaming LtdIl-Gżira, Malta

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Job description
As a Customer Support Service team member, you will use your great communication skills to assist customers in making correct use of a product. Via Live-Chat, E-mail and phone support you will help to increase customer retention.

-Provide Feedback to team leader, traders and support team.
-Help to solve customer queries without ticket escalation
-Translating from English to German
-Keep informed and interested in our online sportsbook, casino & virtual games products

Required Skills
-Excellent and Fluent German and English language skills
-Experience in sports betting or casino customer service
-Professional communication skills
-Able to work shifts, weekends and bank holidays (40 hours regular a week)
-Able to work overtime if necessary
-Good keyboard skills

Our Benefits
-Working and living in the sunny island of Malta
-Dynamic and Fun events
-A competitive salary
-Fresh fruits
-Office in central location
-Assistance in finding accommodation

Company Description
Platin Gaming is part of an international group which is in iGaming industry for 20 years. Since its establishment, Platin Gaming has gone from strength to strength and is now a major software developer in Malta. We are focused and specialized on developing high quality iGaming software. Our core competencies include the development of online gambling software like sports book, slot games, virtual games (pre-recorded horse and dog racing), etc.

Following latest technologies and industry trends, with its young, dynamic and innovator team and management, Platin Gaming offers a comfortable and stable working environment. We are after highly qualified individuals who can perform in highest levels in their profession. We are aiming to bring more high quality products into the iGaming market.

You can advance your career with Platin Gaming while involving in current projects or the complete lifecycle of brand new projects. You can learn new technologies or get more specialized in the technologies you know. We encourage you to learn and follow new technologies, and also follow your career closely.

We are passionate about the products we develop and maintain. If you are passionate about developing software and you are self-motivated, hungry for a challenge, and looking to make an immediate impact, apply now!

Platin Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

Please note this is not an entry level position.
You must be eligible to work in Europe to apply for this job.
We help you to relocate to Malta.

How to Apply

Send your CV to job@platingaming.com or click on ''Apply Online'' through our website: http://platingaming-careers.com/job/german-speaking-customer-service/

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: customer care, german, german speaking, and igaming.

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